FAQs

Where should I ask for lost items or lost items?
Please contact the Whity Umeda Disaster Prevention Center.
TEL: 06-6312-7702
Do you have parking or bicycle parking?
There is no affiliated parking lot, but there is a general parking lot on the ground of IZUMINOHIROBA.
Is there an elevator escalator installed?
The elevator is in IZUMINOHIROBA. The driving time is from 5:00 to 23:00.
The escalator is located in the NOMOKA area. The driving time is from 6:00 to 23:30.
Do you have coin lockers?
Located next to EAST MALL Resona Bank ATM.
For more information, please refer to the website.
Do you have an ATM?
NORTH MALL 1 to MITSUBISHI UFJ BANK, Resona Bank in EAST MALL, CENTER MALLSOUTH MALLPETIT CHAMPS・ There is a Seven Bank ATM in EAST MALL.
For more information, please refer to the website.
Is there a toilet that can be used with a wheelchair?
Is there a place to change diapers?
Do you have a powder corner?
Can I use credit card, electronic money, QR code payment, gift card?
You can use it.
※Some stores may not be available, so please contact each store for details.
About Hours and regular holidays.
Please check here. → Notice of Hours · Regular Holiday
Is there a smoking area?
IZUMINOHIROBA ToiletNOMOKA Oku・ There is a smoking area in the back of NORTH MALL.
※Smoking is allowed in some stores.
Can an event be held in the square?
The underground shopping mall is a common passage, so events cannot be held.
About the event (whether or not, timing, etc.)
As soon as the details are decided, it will be posted in the event information.
About the nearest station and the nearest exit number of the subway.
Osaka Metro Tanimachi Line "Higashi Umeda Station" No. 1 exit from the north-east and northwest ticket gates
Directly connected to Exit 13 from the south ticket gate of Umeda Station on the Osaka Metro Midosuji Line.
Access