FAQ Frequently Asked Questions | Whity ume | An underground mall in Osaka

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FAQ Frequently Asked Questions

Where should I contact you for lost or lost items?
Do you have a parking lot or bicycle parking lot?
Is there an elevator and escalator installed?
Do you have coin lockers?
Do you have an ATM?
Is there a toilet that can be used by a wheelchair?
Is there a place to change diapers?
Do you have a powder corner?
Can I use electronic money, credit cards, and gift cards?
About Hours, regular holiday.
Is there a place where I can smoke?
Is it possible to hold an event in the square?
Events (whether or not, timing, etc.)
About the use of empty advertising space.
About the nearest station and the nearest exit number of the subway.

Where should I contact you for lost or lost items?: Please contact the Whity Umeda Disaster Prevention Center.
TEL: ０６−６３１２−７７０２

Do you have a parking lot or bicycle parking lot?: There is no affiliated parking lot, but there is a general parking lot on the ground of IZUMINOHIROBA.

Is there an elevator and escalator installed?: The elevator is in IZUMINOHIROBA. The driving time is from 5:00 to 23:00.
The escalator is located in the NOMOKA area. The driving time is from 6:00 to 23:30.
→Floor Guide

Do you have coin lockers?: It's next to EAST MALL Resona Bank ATM.

Do you have an ATM?: NORTH MALL 1 has MITSUBISHI UFJ BANK, EAST MALL Resona Bank, CENTER MALL SOUTH　MALL PETIT CHAMPS EAST MALL and Seven Bank ATMs.
For more information, please visit the official website.
→Floor Guide

Is there a toilet that can be used by a wheelchair?: SUNNY　TERRA, IZUMINOHIROBA M-14, NORTH MALL 2 J-4, and SOUTH　MALL F-40.
→Floor Guide

Is there a place to change diapers?: SUNNY　TERRA, IZUMINOHIROBA M-14, PETIT CHAMPS SEVENBANK ATM, NORTH MALL 2 J-3, SOUTH　MALL F-40, and EAST MALL 7-66.
→Floor Guide

Do you have a powder corner?: SUNNY　TERRA, NORTH MALL 2 J-3, EAST MALL 7-66, IZUMINOHIROBA M-14, and SOUTH　MALL F-40.
→Floor Guide

Can I use electronic money, credit cards, and gift cards?: You can use it.
※Some stores are not available, so please contact each store for details.

About Hours, regular holiday.: Please check here. → Announcement of Hours Regular Holidays

Is there a place where I can smoke?: There are smoking areas in front of the IZUMINOHIROBA toilet, NOMOKA back and NORTH MALL 2 back.
※Smoking is permitted at some stores.

Is it possible to hold an event in the square?: The underground shopping mall is a common passage, so events cannot be held.

Events (whether or not, timing, etc.): Details will be posted on the event information as soon as they are decided.

About the use of empty advertising space.: Please check here. → For those who are considering advertising.

About the nearest station and the nearest exit number of the subway.: Exit 1 from the northeast and northwest ticket gates of Higashi Umeda Station on the Osaka Metro Tanimachi Line.
It is directly connected to Exit 13 from the south gate of Umeda Station on the Osaka Metro Midosuji Line.
→Access

The tax-included price is the tax-included price based on the consumption tax rate at the time of posting on the website.
Prices are subject to change. For more information, please contact each store.